Field based staff and help desks to benefit from automated approach
For any company in the service delivery industry, the ability to manage jobs and tasks from start to finish, and to allocate tasks effectively to field based staff, is a constant challenge. These companies look set to benefit from next week's launch of TaskAdviser - www.taskadviser.com - the UK's first online Task Management System.
Owned by MMB Software Ltd, TaskAdviser enables companies to move from a fragmented approach to administration and resource management to a more streamlined and automated system; in other words, from taking the call through to issuing a sales invoice. The end results are cost savings, reduced client disputes and greatly enhanced productivity.
Priced at just £20.00 per user per month for the Help Desk and Resource Diary, TaskAdviser is an affordable solution for any size business. It provides greater visibility of staff, improved customer relationships, as well as control over cash flow and expenditure.
Central to TaskAdviser's success is an ability to move a company from a paper based mountain to a streamlined automated system which delivers real productivity benefits, as explained by one of the early adopters - Martin Harris, Director of Central Access Systems:
"We design, install and maintain access control and CCTV systems, primarily in the Central London area. We employ our own engineering staff and it's crucial that they attend an alarm call out for instance within four hours, or complete an inspection on time. TaskAdviser means we no longer have to fire-fight; it fully automates the shifts for our field based installation and service engineers. And as a result we're much more productive!"
As a company, MMB Software Ltd boasts a wealth of industry expertise, with Kevin Shipp as General Manager. Kevin has over 20 years experience and has worked for some of the industry's leading players including ADT Fire & Security Plc and Johnson Controls Inc. MMB Software Ltd also has the backing of a well established and successful parent company, namely FSI (Holdings) Limited.
Commenting on the imminent launch, Kevin said: "Maintaining control of the business is vital for the success of any enterprising company, but this is especially true of those employing field based staff. TaskAdviser enables them to do so at a very competitive cost.
"It means that companies can now spend less time managing their business and more time growing it. And because TaskAdviser is web based, it can be accessed from the office, at home or on the move, giving them total flexibility and control."
"We would urge any business with field based staff to visit the website and view our online demo - http://www.taskadviser.com/watch-demo.php".
For further information visit http://www.taskadviser.com or email Kevin Shipp at kevin.shipp@taskadviser.com
For press information or pictures contact TaskAdviser's Press Office:
Katie King - Email: katie@2thefore.biz
Tel: 01892 520123 / 07525 727288
