Managing your customer data to improve sales
Accessing accurate and current contact information; tracking sales leads within the business; managing staff in multiple locations; producing reliable sales forecasts, are just some of the challenges growing businesses face.
At Terry Forsey Consulting we offer a range of Customer Relationship Management (CRM) services tailored to the smaller software company. These services are specifically designed to help growing software businesses manage the increasing information they have on their customers and utilise it to best effect. We can help your business with,
- CRM strategy & planning,
- Refining your CRM System
- salesforce.com implementation, configuration, customisation & training
- salesforce.com on-going support & development.
Flexible On-Demand CRM Services
An effective CRM system is a vital tool which will help you to manage your customers, build valuable relationships with them and maximise sales opportunities.
A CRM system is not just a technology solution it's a business strategy for establishing the needs and behaviours of your customers. Valuing your customer relationships is critical to implementing your strategy.
By implementing an effective CRM system we can help your business to,
- Achieve stronger relationships
- Generate more business and more profitable sales
- Improve sales management
- Increase activity levels throughout your business
- Build a competitive advantage
Whether you are embarking on installing a new CRM system in your business or refining your existing CRM solution we have developed a range of flexible CRM on demand support services that allow you to use our resources as and when you need them without the need to commit to long term external programmes.
Our On Demand services give you access to our skilled CRM resources and have been developed to support your business helping you to achieve your goals.